Appreciate the comment! I've found the resistance isn't usually industry-specific, it's role-specific. The higher someone is from the actual work, the harder it is to get them to the Gemba. Executives in any industry can fall into the trap of managing from dashboards and decks. The ones who stay sharp make floor time non-negotiable, even when their calendar says otherwise. A lot of companies are making this a requirement for new executives. Toyota is the gold standard, but Walmart and Amazon have been good with this approach as well!
Appreciate the comment! I've found the resistance isn't usually industry-specific, it's role-specific. The higher someone is from the actual work, the harder it is to get them to the Gemba. Executives in any industry can fall into the trap of managing from dashboards and decks. The ones who stay sharp make floor time non-negotiable, even when their calendar says otherwise. A lot of companies are making this a requirement for new executives. Toyota is the gold standard, but Walmart and Amazon have been good with this approach as well!